Privacy Policy

Effective Date: September 25, 2026

Healthy Aging Medical Centers (“Healthy Aging Medical Centers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact our offices, request an appointment, or use our services.

This Privacy Policy explains what information we may collect, how we may use it, when it may be shared, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website and practice, we may collect the following types of information:

Information You Provide

When you submit a form, request an appointment, contact us, or otherwise communicate with us, we may collect:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Appointment information
  • Insurance or billing information when provided
  • Information about the services or treatments you are interested in
  • Health or medical information that you voluntarily provide
  • Any other information included in your communication with us

Please do not submit highly sensitive medical information through a website unless the form specifically requests it or we have provided a secure method for submitting that information.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General website usage information

This information may be collected through cookies, analytics tools, pixels, or similar technologies.

2. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Schedule and manage appointments
  • Provide healthcare services
  • Communicate with you about appointments and services
  • Provide information you request
  • Improve our website and services
  • Understand website usage and performance
  • Maintain website security
  • Process payments and billing when applicable
  • Comply with legal and regulatory requirements
  • Prevent fraud, misuse, or security threats
  • Carry out other purposes permitted or required by law

If you provide your contact information through a website form, we may use it to respond to your inquiry or appointment request.

3. Health and Medical Information

Healthy Aging Medical Centers may collect protected health information (PHI) as part of providing healthcare services.

Medical information is handled in accordance with applicable federal and state privacy requirements, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

Our HIPAA Notice of Privacy Practices describes how protected health information may be used and disclosed and explains your rights regarding your health information.

The Privacy Policy on this website is not intended to replace our Notice of Privacy Practices.

4. How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to operate our practice, provide services, or comply with applicable law.

Depending on the circumstances, information may be shared with:

  • Healthcare providers involved in your care
  • Staff members and administrative personnel
  • Laboratories, pharmacies, specialists, or other healthcare providers involved in treatment
  • Insurance companies and billing providers
  • Technology and website service providers
  • Appointment scheduling or communication platforms
  • Payment processors
  • Professional advisors
  • Government authorities or law enforcement when legally required
  • Other parties when you authorize or request the disclosure

When required by law, appropriate agreements and safeguards may be used to protect applicable health information.

5. Website Forms and Appointment Requests

Our website may contain contact forms, appointment-request forms, consultation forms, or similar tools.

Information submitted through these forms may be used to respond to your request and may be transmitted to our practice or service providers that help us manage website inquiries.

Submitting an online form does not necessarily establish a doctor-patient relationship.

If you are experiencing a medical emergency, do not use our website forms or email to seek immediate medical assistance. Call 911 or seek emergency medical care.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve website performance.

These technologies may collect information such as browser type, pages visited, approximate location based on IP address, and interaction with the website.

Depending on the technologies used on our website, these may include analytics and advertising services such as:

  • Google Analytics
  • Google Ads
  • Meta or other advertising platforms
  • Call tracking services
  • Appointment or form-management platforms
  • Other website and marketing technology providers

The specific services used may change over time.

You can manage certain cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

7. Analytics and Advertising

We may use analytics and marketing technologies to understand how visitors use our website and to measure the effectiveness of our marketing.

For example, analytics tools may provide information about:

  • Website traffic
  • Pages viewed
  • Traffic sources
  • General visitor behavior
  • Form interactions
  • Website conversions

Where applicable, these services may use cookies or similar technologies.

We do not intend to use analytics or advertising technologies to disclose your medical information for advertising purposes in violation of applicable law.

8. Communications

If you provide your phone number or email address, we may contact you regarding:

  • Appointment requests
  • Appointment confirmations
  • Scheduling
  • Questions or requests you submitted
  • Healthcare-related communications where permitted
  • Administrative matters
  • Information about our services, where permitted by law

You may opt out of certain marketing communications by following the unsubscribe instructions provided in the communication or contacting us directly.

Opting out of marketing communications does not necessarily stop essential administrative or healthcare-related communications.

9. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

These websites have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites.

You should review the privacy policy of any third-party website before submitting personal information.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should avoid sending sensitive medical or financial information through unsecured email or website forms unless specifically instructed to do so through an appropriate secure system.

11. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business and healthcare records, resolve disputes, comply with legal obligations, and enforce applicable agreements.

Healthcare records may be retained for periods required by applicable federal and state laws.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request information about how your information is used or disclosed
  • Request deletion of certain information where legally permitted
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable privacy laws

Certain information, including medical records and protected health information, may be subject to additional laws and procedures.

Requests involving medical records should generally be directed through the appropriate medical-records or patient-privacy process.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children for purposes unrelated to providing healthcare.

If a parent or legal guardian believes that a child has submitted personal information through our website without appropriate authorization, please contact us.

14. Do Not Track

Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we may update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Healthy Aging Medical Centers.

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Healthy Aging Medical Centers

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Whippany Office
91 S Jefferson Rd Whippany, NJ 07981

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Hazlet Office
155 Middle Rd Hazlet, NJ 07730

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For requests concerning your protected health information or medical records, please contact our office directly so we can provide the appropriate process.

17. Important Medical Disclaimer

Information provided through this website is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

Do not rely on information on this website to diagnose or treat a medical condition. If you have a medical emergency, call 911 or seek immediate emergency medical care.

Submitting information through this website does not by itself establish a doctor-patient relationship.